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Les équipes du Service Client sont à votre disposition du samedi au jeudi de 8h30 à 17h30. Contactez le Service Client au 0770 905 000. Obtenez une réponse d'ici 24h aux jours ouvrables.

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Pour Renault, la protection de vos données personnelles est importante.

Vos données personnelles sont traitées par Renault SAS Groupe et les membres de son réseau commercial en Algérie, en tant que responsables conjoints de traitement. Vos données sont utilisées pour la gestion de la relation commerciale notamment la gestion de votre demande et l’envoi d’enquête de satisfaction, le reporting sur leurs activités, la conduite d'activités de recherche et développement, l’amélioration des produits et services notamment en recourant à de l’analyse avancée, la gestion de votre participation à des études produits / tendances et l'envoi d'offres commerciales personnalisées susceptibles de vous intéresser. Vous disposez d’un droit d’accès à vos données personnelles. Vous pouvez en outre solliciter la rectification ou l’effacement de vos données personnelles. Vous bénéficiez également du droit de vous opposer au traitement de celles-ci, sans motif lorsqu’il s’agit de prospection commerciale (y compris par voie postale et téléphone), en justifiant d’une situation particulière dans les autres cas, ou de solliciter une limitation dudit traitement. Vous pouvez demander la communication de vos données personnelles dans un format structuré et standard. Vous pouvez exercer ces droits à tout moment en nous adressant votre demande via un courrier postal à l’adresse : Renault Algérie SPA Direction juridique – Délégué à la protection des données 13.Route de Dar el Beida ZI Oued Smar. Pour en savoir plus, suivez le lien : https://www.renault.dz/informations-legales.html

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